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AVOC allows any user browsing your
website to get in contact with you (or your company) with a single
mouse click, without installing any software on the local machine.
AVOC works like a real call-center, with some intersting
differences:
Audio/video Support
Once clicked the "live chat" button on your website, online
visitors will be able to call an operator of your customer service,
and see the person he is talking to. A first video-contact is very
important, and gives to the users a more reliable image of your
avtivities.
World Wide Accessible
With AVOC System, your customer support amployees can be all around
the world, with just an Internet access they are able to receive
customer calls from the main website
Easy
To be able to receive incoming web-calls, AVOC System users do only
have to start the AVOC Client through a web application by inserting
the login details. When a user is searching for help, a ring sound
will start on the avoc client and the operator has just to press
the "Answer" button on his client.
AVOC Is ideal for customer support services, where
web visitors are an important part of the business. AVOC Is perfect
as web customer support service, online consultance or help centers.
Request a demo
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